EY WELLNESS CENTRE

(1) Suffered a stroke
(2) Unexplained chest pains at rest or during physical activity
(3) Experienced spells of dizziness during physical activity that caused me to lose balance
(4) Experienced an asthma attack requiring medical attention any time over the last 12 months
(5) Diabetic (Type I or II) who has had trouble controlling my blood glucose in the last 3 months
(6) Diagnosed with a muscle, bone or joint problem
(7) Any other medical condition(s) that may make it dangerous for me to participate in physical activity

To ensure that Pinnacle Health Group are able to provide a safe and comfortable environment for all members and staff please assist us by ensuring that you comply with the following conditions. We advise you to only sign this agreement if you understand and agree with these conditions. The information outlined in these terms and conditions can / will be used in the event of a discrepancy.


INTRODUCTION

By completing this application you are agreeing to have read this agreement and agree to abide by the rules of our terms and conditions. You also acknowledge and agree that you are medically sound to undertake a normal course of exercise, you use the Wellness Centre facilities at your sole risk and responsibility and you are aware that exercise is physically demanding and participation in some activities may pose a risk to your health. This agreement also relates to the member’s authority to MindBody and Ezidebit to directly debit from the nominated credit or debit card for any recurring fees under the terms and conditions of this Agreement and Direct Debit Request. These terms are stated below.

DEFINITIONS

In this Agreement unless the contrary intention appears:
a) The singular includes the plural and vice versa.
b) A reference to a party includes that party’s legal personal representative heirs and assigns.
c) “Member” refers to the party purchasing this product, which at times may differ to the party paying for the membership.
d) “EY Wellness Centre” and “Pinnacle Health Group” means “Pinnacle Corporate Health Group Pty Ltd (ACN 141 105 151)” trading as “Pinnacle Health Group” of 239 Punt Rd Richmond, Vic, 3121.
e) Wellness Centre access refers to the Pinnacle Health Group Fitness and Allied Health Centre at the start of this agreement.

RECEPTION AND ACCESS

a) All Members accessing the Fitness Centre must have an active membership or package and their account must be up to date with all fees and charges.
b) All Members accessing the Fitness Centre for classes must check-in using the sign-in screen or inform the instructor who in turn will check you in.
c) The Fitness Centre is only accessible with a member of EY Wellness Centre staff (Reception or Trainer) and is not accessible to train in your own time.
d) All ‘guest visitors’ to The Fitness Centre are required to present to centre staff upon every visit
d) Entry to the Fitness Centre may be refused as a result of unpaid or outstanding fees or lack of passes.
e) Please advise us of any changes to your address and / or contact information.

GENERAL CONDITIONS OF ENTRY

To assist us in maintaining a safe and comfortable environment for all members and staff, please abide by the following conditions. Failure to abide by these conditions may result in the suspension or termination of your membership.

Entry will be refused or you may be requested to leave the Wellness Centre if:

a) You are using abusive or threatening language or behaving in a threatening way.
b) You are under the influence of drugs or alcohol.
c) Your current membership or package has expired or your account is not up-to-date.

NON-SMOKING

a) The Wellness Centre is a non-smoking Centre.

DRESS CODE

a) Fully enclosed, clean sports shoes must be worn during workouts for safety reasons.
b) Members are required to wear a singlet or t-shirt at all times in the Fitness Centre.
c) Clothing must be clean and tidy with no offensive prints or designs for the consideration of other members.

TOWELS

a) We encourage all Package Holders to bring their own towels to ensure all equipment is kept hygienic
b) In the event that you do not bring a towel, there are sanitary wipes in the studio to wipe down equipment after use.

PERSONAL TRAINING

a) Personal training services are available for use for an additional fee.
b) Please contact the Wellness Centre for more information or visit the MindBody Application

USE OF EQUIPMENT

a) For the safety of you and others, please follow all equipment operating and safety instructions on the equipment.
b) If you are not sure of correct use or operation of equipment, please seek assistance from a Wellness Centre team member if available.
c) We ask that you return all equipment to their designated positions/racks when you have finished with them. This also applies to equipment used in Group Fitness classes.

LOST PROPERTY

a) The Wellness Centre does not take responsibility for any lost property within the Studio or bathrooms. Please consider bringing minimal valuables when attending the centre.
b) Any items of lost clothing will be held for two weeks, and then donated to charity.

PACKAGE ENTITLEMENTS

a) Singular access to one nominated activity related to the package that the party has purchased. These can include Fitness Classes, Pilates and Personal Training and are not transferable.

OBLIGATIONS

Being a Member are required to:
a) Update your contact details when they change so that we may keep in touch.
b) Comply with all Conditions of Entry (see Fitness Centre signage) and the guidelines in this document.
c) Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is expiring or changing.
d) Inform us if there is any change in your physical or mental health that may cause a risk to you if you participate in fitness services. If required we may seek approval from your Doctor or General Practitioner to continue.

SPECIAL CONDITIONS REGARDING MEMBERSHIP ENTITLEMENTS

a) The Wellness Centre reserves the right to make changes to exercise equipment supplied in any of its Fitness Centres at any time.
b) The Wellness Centre also reserves the right to make changes to the Group Fitness timetable at any time, which extends to duration, type and capacity.
c) All entitlements and entry into The Fitness Centre will be revoked if a member’s account is in arrears or when the party has run out of passes. It will be reinstated when the account is balanced or when a new package is purchased.

CHANGES TO CONDITIONS

The Wellness Centre reserves the right to change the conditions contained in this agreement by providing you with one-month advance written notice of any changes.

CANCELLATION / TERMINATION

This agreement is subject to a cooling off period. A cancellation request should be directed to The Wellness Centre.

COOLING OFF PERIOD:

Your purchased Package is subject to a 14 day cooling off period. The cooling off period starts from the date the agreement is entered into and ends at close of business 14 days later and may be terminated under the following conditions:

a) For package holders, no passes are to be used in order for the cool-off period to apply
b)The Wellness Centre requires a written request to terminate the membership or packages within the time frame specified as the cooling off period from signing the membership agreement.

PACKAGE EXPIRY

a) Each package has a 12-month expiry date. After the 12 month period any unused passes will be forfeited and will not be refunded or credited.

PACKAGE EXPIRY AND ACCESS

a) Pinnacle Health Group reserves the right to charge any fees that have been incurred if any employee attends a class without having a valid package.
b) The fee will be charged at the casual rate and not the package rate. This fee will be required to be paid in full before attending any further classes.
c) Pinnacle Health Group will attempt to contact the employee before incurring this fee to remind them that a new package is required.

DECLARATION

a) You acknowledge that you have read the Terms and Conditions of this agreement and you will abide by the rules of entry.
b) You acknowledge that it is your responsibility to advise Pinnacle Health Group in writing of any medical changes after signing this agreement that are relevant to your health and wellbeing
c) Whilst using the Wellness Centre you agree to abide by the EY Workplace and Behaviour Code of Conduct and relevant policies.

ENTIRE AGREEMENT

This Agreement, and the DDR Service Agreement (if paying by Direct Debit) constitute the entire agreement, understanding and arrangement (express and implied) between the Member, The Wellness Centre, Ernst & Young and/or The Debit Company. It relates to the subject matter of this Agreement and supersedes and cancels any previous agreement, understanding and arrangement relating thereto.